Workplace Wellness Program: Conditions for Success
1. Senior management involvement in the Workplace Wellness Program- Evidence of enthusiastic commitment and involvement of senior management helps workers understand their companies’ serious commitment to health. Workers need to perceive that their senior management, supervisors, and coworkers have positive attitudes toward health since these factors have all been associated with enhanced employee health status. Management-related factors have been shown to contribute more to success than the content of the intervention.
2. Participatory planning – A Workplace Wellness Program should be undertaken in partnership with the workforce. Workers from all levels of staff should be actively engaged in the health and management aspects of the project as well as all on-going processes of any Workplace Wellness Program. Planning must also include processes for maintaining communication with all staff and building their commitment to the process. Creating Workplace Wellness Program steering committees to guide interventions during the planning and delivery of worksite health promotion programming increases worker awareness, participation, and satisfaction. Worker committees can establish perceived worker interests regarding educational programming, determine work site-specific characteristics that may affect the intervention or influence participation, and suggest the best methods for promotion and delivery of Workplace Wellness Programs and activities. Ways to maximize worker input and involvement might include interest surveys, focus groups, and peer counsellors.
3. Primary focus on workers’ needs – A Workplace Wellness Program should meet the needs of all workers, regardless of their current level of health and recognize the needs, preferences, and attitudes of different groups of participants. Program designers should consider the major health risks in the target population, the specific risks within the particular group of workers, and the business’s needs. In other words, interventions should be tailor-made to the characteristics and needs of the recipients. This means that different programs must be offered at different levels. Participation and commitment can be increased if a group of employees has the opportunity to address a specific modifiable risk factor of their choice.
4. Optimal use of on-site resources – Planning and implementation of Workplace Wellness Programs should optimize use of on-site personnel, physical resources, and organizational capabilities. For example, whenever possible, initiatives should use on-site health and safety, management, work organization, communication, HR, and other specialists. Well-qualified external leadership may be introduced when in-house expertise is lacking.
5. Integration – An overall worksite health policy should be developed. The policies governing the health of the employees must align with the organization mission, vision, and values, supporting both short- and long-term goals. These consistent policies must affirm the value of worker health and a commitment to engage workers in health enhancement. Workplace Wellness Program Procedures should be integrated into a company’s regular management practices and eventually should be formally incorporated into the company’s corporate plan with adequate resources attached to them.
6. Recognition that a person’s health is determined by an interdependent set of factors – Any Workplace Wellness Program must address multiple components of an individual’s life:
• the worksite physical and psychosocial environment;
• their individual resources such as social support, sense of empowerment, etc.; and
• their lifestyle practices influencing health.
7. Tailoring to the special features of each worksite environment - Workplace Wellness Programs must be responsive to the unique needs of each worksite’s procedures, organization and culture. Integrating health behaviors and program participation into the existing organization culture will normalize program participation.
8. Workplace Wellness Program Assessment – Project management should flow through needs assessment, setting priorities, planning, implementation, continuous monitoring, and evaluation. Assessment must include a clearly-defined range of process measures and outcomes as well as mechanisms for monitoring the impact of non-intervention worksite changes such as plant closure, major worksite re-organization, and new technology on staff health.
9. Long-term commitment – To sustain the benefits of the Workplace Wellness Program, the worksite must continue the initiative over time, reinforcing risk-reduction behaviours and adapting the programs to ongoing individual, social, economic, and worksite changes.
